We solve your 5 most concerned e-commerce matters !

No. Your Most Concerned Questions Our Solutions
1. Is the payment gateway secure ? Which payment gateway providers do you support ? Absolutely. During the checkout process, your clients will be redirected to the secured payment gateway (provided by MOLPay, Paypal or iPay88) for payment. All payments (direct e-banking or via credit card) are performed on a highly secure encrypted connection (https) to ensure the data transacted over the internet is secure and protected. No credit card information will be kept on our server.

We ensure that the payment gateway providers integrated for you are PCI Data Security Standard compliance. Further more both MOLPay & iPay88 are also comply to Malaysia's Payment System Act 2003.

For local e-banking via MEPS network and credit card payments, once the payment is accepted, owner will be notified immediately via email.

2. Will I be able to upload product photos myself ? How about photo resize ? Can you tech me ? YES. We understand that most people are stuck with photo uploading and resize. Unlike others, our system will automatically resize your product photo once it is uploaded and arrange it orderly in the online product catalogue.

Besides, we have a step-by-step photo upload tutorial (in pdf format) with the exact captured screen graphic and instructions to guide you. It is extremely easy to follow.

In case you need an accurate photo resizing, we have also recommended you a free and easy online software to do the task. A simple guide is also included.

3. Which courier companies can I use with your system for goods delivery ? Is it difficult to enter the rates myself ? Basically you can choose any courier service companies like Poslaju, Skynet, Kangaroo etc.. Our system is capable of setting the rates based on the first and subsequent weight and also countries and states.

For your convenience, we have preset the rates for Poslaju (Malaysia) and rates for international (EMS). You may alter the rates at any time.

You can also have more than one delivery companies in our system and let your client choose their preference. Very flexible.

4. Is my website secure ? I worry because I noticed that some websites were hacked and gone forever ! Is it costly to restore ? YES, as long as you are hosted on our managed server ! Our servers are located in the AIMS data center - Malaysia most reliable data center with multiple carriers compliance. Visit for details.

Beside the data center and web server security features, we also protect our shopping cart system and website against most common internet brute force attacks and browser SQL injections. System will automatically blocks the attacker's IP once continuos and suspicious activities are detected.

Further to this, the administrator login panel is also protected with additional security codes to prevent unnecessary intrusion. Once critical security issues are found, we will update the security files across all websites managed by us.

Your website will be there as long as you let us manage it. We do have backup copies of your website as a spare for bad "Rainy" day. In case of this happens, we will restore your website and database from the backup free of charge ! That's an assurance from us.

5. Do you still provide support after my website has completed ? Any charges ? We provide continuous free telephone and email support for customers managed (hosted) by us. Additional charges only applied should you request for extra content, pages, scripts, functions, modules and artwork design.

For those opt for own hosting, the support will be free within 3 months from the website launching date. Please contact Sales for additional support package if you need it.
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web design ecommerce shop3 - a Malaysia website company offering web design, CMS web design, e-commerce website & online shopping cart system (ecommerce web site) with online payment gateway integration at affordable prices. Web design service covers Penang & Kuala Lumpur ( KL ) areas. All prices on our website are quoted in Ringgit Malaysia .
No. 54, Tingkat 1, Lorong Sungai Dua Utama 1, Taman Sungai Dua Utama, 13800 Butterworth, Penang, Malaysia. Tel : 019-621 9319  Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

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